General | Other: Microsoft Student Developer Community Discord channels issues

Hi I'm Mahamdou my issue is with discord, yesterday I apply for Microsoft Student Developer Community program, when I reach to discord I did all the instruction in start-here channel (linking of my GitHub, and select all channel, and role) but no channel appear since.



Hi Mahamadou,

Thank you for contacting the Microsoft Community.

I appreciate you applying to the Microsoft Student Community Program and I understand how important it is for you to have the correct channel reflected. Let me guide you to the right team to get this sorted out for you.

This is to inform you that the support channel you've reached focuses on Microsoft Partners Instructor Led Training-related concerns, such as tasks involving Microsoft Learn enrollment for Learning Partners and the creation and redemption of achievement codes.

Given the situation that you have, it is highly recommended to coordinate directly with the Student Ambassador support since they have the appropriate tools in resolving your concern. You may also consider the image below for your reference:

In addition, kindly refer to the private message as I have left valuable information.

Should you need further assistance, please do not hesitate to let me know and I will be happy to assist you with.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Marlon_M23
Microsoft Community Support
Support Hours – 5:30am-5:30pm PST Monday to Friday (Except Public Holidays)
Estimated Response Time – within 1 Business day

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Thanks for your respond, your response was helpfull

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Hi Mahamadou,

You are most welcome, and I am glad that I have answered your inquiry.

Should you need further assistance, please do not hesitate to let me know and I will be happy to assist you with.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

All the Best!

Marlon_M23
Microsoft Community Support
Support Hours – 5:30am-5:30pm PST Monday to Friday (Except Public Holidays)
Estimated Response Time – within 1 Business day

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Hi Mahamadou,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Thank you,

Marlon_M23
Microsoft Community Support
Support Hours – 5:30am-5:30pm PST Monday to Friday (Except Public Holidays)
Estimated Response Time – within 1 Business day

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Last updated April 10, 2025 Views 110 Applies to: