login issue in virtual lab in Azure portal

i was trying to provision an Azure AI Language and for that i need to login in portal.azure.com in virtual lab.

i am not able to sign in properly in this web site. tried few number of time.


also, i am able to remove the credentials as those are not showing. please suggest a fix on this.

Hi Neeraj,

Thank you for contacting the Microsoft Community.

I'm sorry to hear that you're facing difficulties logging into the Azure portal, especially when trying to provision Azure AI Language services in a virtual lab. Allow me to check on this for you to be assisted by the appropriate team.

To provide accurate information, kindly share with us the requested information through the private message that I have initiated so we can check for options or recommendations for you.

Meanwhile, you may also reach out to Azure Support Team for assistance. They're experts in the features, benefits, and tenant management within your subscription and logins to Azure portal. They have the right tools to offer more effective support tailored to your needs.

 

Please follow the steps below to create a Support Ticket with Azure if you're already a Support Request Contributor, otherwise, kindly send a request to your admin:

 

1. Go to Azure Support.
2. Select "Help + support" from the left-hand navigation.
3. Click "Create a Support Request" from the left-hand navigation.
4. Choose the most appropriate "Issue Type" (e.g., Billing).

5. Fill out the Summary tab, Problem Type (Manage reserved instance) and Problem subtype.


Please be aware that choosing an issue type is the first step in the support request process. After that, you'll be asked for further information, which will depend on the kind of problem you choose. You may notice more options for problem type and problem subtype depending on the service. Choose the service that is most pertinent to the issue at hand (and, if applicable, the problem category or subtype).

 

A service you choose that is unrelated to your request could cause a delay in getting a response from you. Selecting an unrelated service may result in delays in addressing your support request.

 

Please visit this How to create an Azure support request - Azure supportability | Microsoft Learn page as a reference guide.

 

You may also go to this Azure Community Support | Microsoft Azure page for other Support options.

 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through private messages.

 

Best regards,

Carl_M4
Microsoft Community Support
Support Hours – 5:30am-5:30pm PST Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Hi Neeraj,

I hope you are doing well.

 

To make sure that I got you covered, I would love to get an update on this case. Should you still need further assistance regarding with logging in to the Virtual Lab in Azure portal, please provide the needed information and confirm if you have contacted the said team via private message.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.  

Best regards,

Carl_M4
Microsoft Community Support
Support Hours – 5:30am-5:30pm PST Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Sorry this didn't help.

Great! Thanks for your feedback.

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Hi Neeraj,

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

 

Best regards,

Carl_M4
Microsoft Community Support
Support Hours – 5:30am-5:30pm PST Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

Was this reply helpful?

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Thanks for your feedback, it helps us improve the site.

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Question Info


Last updated January 25, 2024 Views 80 Applies to: