2 questions MTA 98-367 and General Certification Rules Assistance

Hello Ellison.

Welcome to Microsoft´s Community.

As we understand from your post, you are unable to see your MTA Certification; we will be happy to assist you.

To do so, we have initiated a Private Message where you will be able to share with us some useful information to verify your profile and proceed accordingly.

You can find the section in the top right corner of this page, as shown in the image below:

We will be very attentive to your response, if no response is received, the case will be closed and locked after two business days.

Kind regards,

Hello Ellison.

Thank you for the information you kindly provided over direct communication, it is well appreciated.

We have reviewed your details, and we were able to locate two MCIDs associated with your email accounts. However, one MCID needs to be migrated. This process will help us activate the profile and after that, we can merge them to have all your information in one place.

To continue with this process, please follow these steps:

1. Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

2. Copy and paste this link into the private window’s address bar https://mcp.microsoft.com/mcp/home/migrate

3. Sign in with a Microsoft account that has not been used in MS Certifications (if you do not have one, we invite you to create it Here). 

4. If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard, after that you can copy and paste the same link on step 2 in the same search bar. 

5. After you have followed the previous link, it will open a new window to Your Dashboard

6. While being on Your Dashboard page, please delete the URL and paste this one: https://mcp.microsoft.com/mcp/home/migrate. 

7. After pasting the URL and clicking on enter, you will see this website. Please fill in the fields MC ID and Access code. 

8. Fill in the fields with the following information:

• MCID:

• Access Code:

To protect personal information, these credentials are provided via Private Message.

We will be waiting for your response, if no response is received, the case will be closed and locked after two business days.

Warm regards,

Hello Ellison.

Hope this message finds you well.

We have replied via Private Messages.

We will be very attentive to your response. Remember that if we do not receive a response after two business days, the case will be closed and locked.

Best regards,

Hello Ellison.

We hope this message finds you well.

We will transfer this information to our Team and will contact you back once we receive a response from them.

Please keep in mind that due to system maintenance activity, certification profile merging might be delayed for a couple of weeks. Therefore, this forum will remain open until further notice.

To learn how to claim the benefits of free future Microsoft exams, please check this page: Vouchers and redeeming discounts | Microsoft Docs.

We apologize for any inconvenience and ask for your patience.

Sincerely,

Hello Ellison.

We hope this message finds you well.

We just wanted to let you know that our Specialized Team is still looking into your case, once we have a response from them, we will contact you back, or within the next 5 business days to keep the thread active.

Best regards,

thank you

Hello Ellison.

We hope this message finds you well.

Please check the information that we have shared with you via Private Messages.

We hope this is useful to you, if there is anything else we can do for you, please do not hesitate to keep in contact with us.

If no additional assistance is required, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day. 

Warm regards,

Hello Ellison.

Thank you for your reply. We have transferred this information to our Specialized team so they can continue working on your case,

As soon as we receive a new response from them, we will let you know. Please keep in mind that it might take 3 to 5 business days.

Wishing you an excellent weekend,

thank you

Hi Ellison.

Hope you are doing well.

We understand that this process is taking time, but please know that our team is working on your case.

As soon as we receive a response from them, we will contact you again or within the next 5 business days to keep the case active.  

Best regards,