I have taken the SharePoint 70-339 exam on 01/21 and I still have not received / able to see my certificate. It has been over 48 hours and I was hoping "support" can assist me on this.
Paulos
Microsoft Credentials support is now available through our new web form. 👉https://aka.ms/credentialssupport
July 3, 2025
Microsoft Credentials support is now available through our new web form. 👉https://aka.ms/credentialssupport
I have taken the SharePoint 70-339 exam on 01/21 and I still have not received / able to see my certificate. It has been over 48 hours and I was hoping "support" can assist me on this.
Paulos
Reported content has been submitted
Hello, Paulos
Thank you for contacting Microsoft’s Learning Forums.
As we understand you cannot visualize in your Dashboard theExam 70-339: Managing Microsoft SharePoint Server 2016 that you completed.
To better assist you, we require additional details that we have shared in a Private Message to protect your personal information. Please go to the following link Private Message or use the message logo as shown in the image below:
We are attentive to your reply,
Maria Isabel Parada
Microsoft Certified Professional Services Center
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hello, Paulos
Thanks for getting in touch with Microsoft’s Forum Center.
After investigate your case and verify your information with our Microsoft Team. We can notice that the exam that is appearing in your transcript is one of the two conditions to be certified as a MCSE: Productivity Solutions Expert, in addition, you must complete this perquisite in order to earn the certification:
1. Earn one prerequisite certification:
Prerequisite Option 1: MCSA: Windows Server 2012
Prerequisite Option 2: MCSA: Windows Server 2016
2. And pass one of the elective exams:
The Exam 70-339: Managing Microsoft SharePoint Server 2016 will be listed in your Transcript and is eligible to be displayed as Microsoft Badges, MCSE: Productivity Solutions Expert will be received once all the other perquisites are completed.
You can review your Transcript and Badges by accessing your Microsoft Certification Dashboard and selecting the respective option.
In order to claim your badge, please click on this link to get to the Acclaim Platform and type your Acclaim account credentials, then you will be able to see your unclaimed badges.
In case you do not have an Acclaim account, please:
If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days.
Kind regards,
Maria Isabel Parada
Microsoft Certified Professional Services Center
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hello, Paulos
Thank you for contacting Microsoft’s Learning Forums.
We know that you have an open process with us, and we would like to confirm if you need further assistance regarding the information provided. If you still have questions, do not hesitate to contact us; we will be more than glad to assist you.
If the information was clear, please click on “Yes” and the thread will be automatically closed and locked. Take into account that if we do not get an answer within the next two business days, the forum will be concluded.
Wishing you the best,
Maria Isabel Parada.
Microsoft Certified Professional Services Center
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hello, Paulos
We hope this message finds you well.
We would like to hear back from you to ensure that your concern has been resolved. If no response is received, we will proceed in closing the case on the next business day.
We will be looking forward to your response.
Kind regards,
Maria Isabel Parada
Microsoft Certified Professional Services Center
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hello, Paulos
Thank you for contacting Microsoft’s Forum Center.
We are glad that we could help you with this matter, it was a pleasure to be of help.
This case will now be closed and locked. If you need us again, please do not hesitate to contact us back by posting a new question/entry, we will be happy to assist you.
Have an excellent day,
Maria Isabel Parada
Microsoft certified Professional Services Center.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.