academic student verification

Hello, Saqsha.

We would like to inform you that we moved your thread from Microsoft Certification / Certification Profile / Sign In / Access Code to Microsoft Certification / Exams / Discounts/Vouchers/Special Offers / Other. An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum. 

Kind regards

Hi Saqsha,

Thank you for contacting the Microsoft Community.

I totally understand that you wanted to verify yourself as a student to use your voucher to take an exam. I'll make sure that you will get the right information and support needed for this.

In order to verify your student, it would be best to follow the steps below to update your academic status:

1. Visit Get verified now (microsoft.com) instead of logging in through Microsoft Certification.

2. Sign in with the same MSA which will be used for signing into Microsoft Certification portal.

3. On your Learning profile, select “Edit profile” button and ensure that all the required fields marked with an asterisk (*) in your profile page are correctly filled and remove any special characters (like., \! @ # etc.,). Once done, please click the save and continue button.

4. After these steps, follow the verification process. 

5. If you click the “I have a school email account” and there is an error, you should try clicking the “I can supply documentation” and upload your acceptable documentation like student ID, current progress report, current dated class schedule, or acceptance letter to the school of higher education.

If issue persist, I kindly request for further information through private message along with a step-by-step screenshot using Problem Step Recorder (PSR) following the steps on the public post up until on the check-out page to further review your profile.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Regards,

Hi Saqsha,

I hope you are doing well.

To make sure that I got you covered, I would love to get an update on this case. Should you still need further assistance regarding with your academic verification, please provide the needed information I have sent via private message so I can reach out our Support team for immediate resolution.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Best regards,

Hi Saqsha,

I hope you are doing well.

I just to make sure if you are able to verify your academic status using the steps provided on my initial. Please let me know if any issue persist or if you need assistance. I will be happy to assist you.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Hi Saqsha,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Best regards,