Account Verification Required | How to change legal name in microsoft account for writing exam


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Subject: Urgent: Name Correction Request for Today’s Azure Exam

Dear Support Team,

I have scheduled my Microsoft Azure exam for ***REMOVED***. However, I mistakenly entered my name for certification as ***REMOVED*** instead of my correct name ***REMOVED***, which matches my ID.

Kindly assist in correcting the name on my exam profile or advise how to proceed to avoid any issues during the exam.

Thank you for your quick support.

Best regards,

***REMOVED***

***REMOVED***

***Personal Information deleted by the moderator. Please see the Microsoft’s Community Code of Conduct for more information on how you can protect your privacy***

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Hi shubhanshu,

Thank you for contacting the Microsoft Community.

I recognize how crucial it is for your legal name to match your ID to ensure a smooth exam process. I'm here to help you handle your request efficiently.

For me to verify your account and input the necessary changes, kindly provide me with the information I requested through the private message I initiated. For your reference in locating, please check the below image:

Image

On the other hand, since you have a scheduled exam, it is best to reach out to Pearson VUE for immediate assistance with rescheduling options and other recommendations while we update your legal name. Pearson VUE can access your exam details and check the situation. Their website offers the option to contact them via a live phone call for real-time assistance. You can select your region to see all the available support in your area. Additionally, they have introduced a feature that allows you to speak with an agent through live chat.

Your cooperation is appreciated and know that we are here to support you every step of the way.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind regards,

Isa_G17
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info


Last updated June 19, 2025 Views 5 Applies to: