Account Verification Required: Legal name change

Hi


I've an exam scheduled in some few hours can changes please be made for my name to carry my married name this request has been sent in.


Could some one please help review urgently


Many thanks.

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Hi Gbangba,

Thank you for contacting the Microsoft Community.

I can sense the urgency in updating the legal name in your profile for your upcoming exam, so rest assured that I will review the request to make the necessary changes.

For me to locate your profile and to proceed in updating your legal name, I’ll need to verify a few details. I’ve initiated a private message where you can securely share the necessary information. Meanwhile, if the hyperlink provided doesn't work, kindly locate the private message icon as shown below:

Image

If you need immediate assistance with your exam, please contact Pearson Vue Support. They have the necessary information about your appointment and can help with rescheduling options and other recommendations while we are still processing your legal name change request.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Warmly,

Jai_T4
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info


Last updated June 20, 2025 Views 8 Applies to: