Account Verification Required: Name Change

Hello Team,

I request to update the legal name of the profile to ***Removed*** from ***Removed***. There was a recent update in the legal name on Govt ID proof.

Thanks

Kashi ***Removed***

*** Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy. ***

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Hi Kashi,

Thank you for contacting the Microsoft Community.

I understand how important it is to have your legal name accurately reflected in your profile. Rest assured, I’m here to guide you through the update process and ensure everything is completed correctly.

To verify the details in your account and proceed with updating your legal name, please provide your complete Learn username along with the necessary details in the private message I initiated. Meanwhile, if the hyperlink provided doesn't work, kindly locate the Private Message icon as shown below:

Image

Kindly note that these details are essential to ensure that we accurately and efficiently process your request.  Once I receive the necessary details, I will immediately take the necessary action.

Your cooperation is greatly appreciated, and I assure you that this matter will be handled with the utmost priority.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best regards,

IvyV_P12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Kashi,

We hope this message finds you well.

Kindly visit the private message for further instructions and information.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best regards,

Siti_C2
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Great! Thanks for your feedback.

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Question Info


Last updated June 20, 2025 Views 18 Applies to: