Account Verification Required: What is the steps to update legal name for taking certification?

Hi Claudia,

Thank you for contacting the Microsoft Community.

I understand the significance of updating your name, especially as it’s causing issues with your exam scheduling. Rest assured; I’m dedicated to providing you with the necessary assistance.

To verify the details in your account and proceed with updating your legal name, please provide the information requested in the private message I initiated. To guarantee access to the private message, please ensure you log in using the same credentials you used when you posted your question.

Meanwhile, if the hyperlink provided doesn't work, kindly locate the Private Message icon as shown below:

Kindly note that these details are essential to ensure that we accurately and efficiently process your request.  Once I receive the necessary details, I will immediately take the necessary action. Your cooperation is greatly appreciated.