Hi, Can you please help me to join my personal Microsoft account to Microsoft learn? Thank you
Microsoft Credentials support is now available through our new web form. 👉https://aka.ms/credentialssupport
July 3, 2025
Microsoft Credentials Support Has Moved!
Microsoft Credentials support is now available through our new web form. 👉https://aka.ms/credentialssupport
Add MSA to microsoft learn
Report abuse
Thank you.
Reported content has been submitted
Hi Andrada Maria Popa!
Thank you for contacting the Microsoft community.
As we understand from your post, you want to add your personal email to your Learn profile. We are glad to assist you.
We have reviewed your request, we wish we could be of more help, but the support we have for Microsoft Learn is limited, as we are the Certifications support team.
After some research, we have located this article: Microsoft Learn frequently asked questions (FAQs) | Microsoft Docs.
This portal shows some steps that might be useful to complete the Merge that you are trying to perform. Please see them below:
Can I merge two profiles of mine into one?
Yes! Assume you have profile A and profile B; you are able to merge your completions and achievements of profile B into profile A by clicking "add account" on the Edit Your Profile page when signed into Profile A. After merging, only profile A will exist as both profiles learning history will be combined. The merging logic is as follows:
Your learning history and achievements will be merged, with duplicates removed from profile B into profile A.
Your Q&A contributions and activities will be merged, with duplicates removed from profile B into profile A.
Your linked accounts will be merged from profile B into profile A. Note: if the limit of "up to five school or work accounts and one personal account" is exceeded during the merge process, your merge request will be cancelled. If this happens, you'll need to resolve this issue before trying again.
Private profile mode will be enabled if any of the two profiles has this setting turned on.
All other settings will remain unchanged in profile A and editable on Edit Your Profile page anytime.
This process also applies if you need to link accounts through Learn. A simplified path to the previous information can be:
Login to your Learn profile.
Go to Settings > Account Management > Add Account.
Login with your other account, it will be added automatically after.
Please let us know if you need support for your Certification profile.
If the assistance given solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown below, so other Learners can benefit from this. Remember your feedback is important to improve our service.
If no response is received, we will close and lock the case in the next business day.
Kind regards,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hello Andrada Maria Popa!
Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.
We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please not hesitate to reach out to us.
If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.
Sincerely,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated February 1, 2023 Views 30 Applies to: