AI Skills Fest Event | Inquiry: Unable to schedule the exam using microsoft voucher

Hey Princy_313,
As per the voucher terms, the exam must be scheduled and taken on or before 21st June. The voucher is not valid for any appointments after 21st June, even if the booking is attempted today.

Please ensure you are selecting today’s date (21st June) as the exam date while booking. The system will not allow proceeding if a later date is selected, as the voucher is only valid through 21st June.

Once I select Today's date, it does not allow me to proceed further. There's only one button "Previous page".

Also, when I contacted pearsonvue support, they selected today's 8pm slot and still got the same error. ("This voucher cannot be used with appointment scheduled after 21st of june")

valid an check timezone and try to schedule early

Validated the time zone. Early time slots are unavailable.

Please let me know an alternate solution. The voucher will be invalid and wasted if the exam doesn't get scheduled today.

you have to do it before 24hrs..bad luck!!next time..

I have been trying since the past 2 days. The pearsonvue exam scheduling portal had an outage due to which I was unable to schedule. There has to be a solution to this. Please see if something can be done about this.

Hello Princy_313!

We are pleased that you have contacted Microsoft Community. We hope you are having a wonderful day.

Regarding your query on issues related to exam discounts, we need further support on this matter from our Exams Team who will be able to assist with this request.

At the same time, you can rest assured that the Exams Team will take diligent care of your issue, and a solution will be provided.

We would like to inform you that we moved your thread from Microsoft Credentials / Certification Profile / Other to Microsoft Credentials / Exams / Discounts/Vouchers/Special Offers. An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.

Kind regards,

Hi,

Thanks for the update!

Hi Princy,

Thank you for contacting the Microsoft Community.

I understand how important it is for you to schedule your exam beyond the voucher's terms and conditions given that there are no more available slots. Let me share the details and assistance you need to clarify this matter.

To confirm, the information shared by @AKSHAY is accurate. If in case the voucher that you have is from the AI Skills Fest Sweepstakes, in accordance with the official rules of the AI Skills Fest event, all certification exam vouchers awarded through the sweepstakes must be fully redeemed by June 21, 2025. This means that participants are recommended to not only schedule but also complete their selected certification exam on or before this date.

Please be advised that the voucher will no longer be valid for any exam dates beyond June 21, 2025. If an attempt is made to schedule or reschedule an exam after this deadline, the system will not accept the voucher, and the booking will not proceed.

For immediate assistance and have further recommendations, you can reach out to mindhubprohelp@pearson.com. Their support team has direct access to the voucher system and is best equipped to investigate the issue thoroughly. Reaching out to them will ensure you receive the most accurate and timely assistance.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind regards,

Hi Princy,

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

Kind regards,