1/26/23 1:15pm PST: This issue appears to be resolved for all users. Please see the following notes to users who have been impacted (1) If you have missed an exam appointment due to this issue, please contact Pearson VUE to reschedule without penalty (2) If you have missed your certification renewal deadline due to this issue, please post below to apply for a one-time deadline extension. (3) If you are still unable to access an upcoming exam appointment after clearing your browser cache, you may instead launch your exam from the link provided in your Pearson VUE confirmation email. We will continue monitoring this forum for any users still experiencing this issue.
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1/26/23 9:00am PST: While the Certification Dashboard issue below has been fixed for most users, we are still receiving reports of error messages when trying to access this tab on the Microsoft Learn profile. We are currently investigating these reports with high priority and appreciate your patience. If you are experiencing this issue, please try again after clearing your browser cache and then post your issue to the forum if it is not resolved. We will update this post with any additional updates as soon as they are available.
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1/25/23 4:40pm PST: The Certification Dashboard issue below has been reported as resolved. However, if you continue to experience issues accessing your dashboard, please post your issue below.
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1/24/2023 12:50 PM PST: We are still actively investigating the issue as top priority. As a workaround for exam sessions, learners can launch their exams through the link provided in the exam registration confirmation email sent from Pearson VUE.
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Alert! Certification Dashboard not available for some users. Investigating.
1/23/23 2:25pm PST: Some users are experiencing issues when attempting to access their Certification Dashboard on Microsoft Learn. Our engineering team has been informed and we are investigating the issue as quickly as possible. We appreciate your patience. We will update this post with further information as it becomes available.