As-400 Certification not updated

Hello, Muhammad.

Welcome to Microsoft´s Community, here your request will always be well received.

We understand you approved the AZ-400 Exam and do not see the Certification in Your Dashboard.

Please keep in mind that the Exam is one of the two conditions to be certified as Microsoft Certified: DevOps Engineer Expert.

The required exams for this Certification are the following:

• Exam AZ-400: Designing and Implementing Microsoft DevOps Solutions.

At the same time, you need one of these prerequisites:

• Microsoft Certified: Azure Administrator Associate.

• Microsoft Certified: Azure Developer Associate.

Keep in mind that all requirements Must be under one account so the Certificate can be generated.

The passed exams will be listed in your Transcript and are eligible to be displayed as Microsoft Badges, the Microsoft Certified: “DevOps Engineer Expert” Certification will be received once all exams and prerequisites are completed.

You can review your Transcript and Badges by accessing your Microsoft Certification Dashboard and selecting the respective option.

As well, after reviewing your account with the information you kindly provided, we found that the Certifications that are a prerequisite for you to obtain the desired Certification do not appear as completed.

Consider that once you have completed all this, then your DevOps Engineer Expert Certification will appear on your dashboard as you want.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day.

We hope you have an excellent day,

Kind regards,

Hello, Muhammad.

Welcome to Microsoft´s Community, here your request will always be well received.

We understand you approved the AZ-400 Exam and do not see the Certification in Your Dashboard.

Please keep in mind that the Exam is one of the two conditions to be certified as Microsoft Certified: DevOps Engineer Expert.

The required exams for this Certification are the following:

• Exam AZ-400: Designing and Implementing Microsoft DevOps Solutions.

At the same time, you need one of these prerequisites:

• Microsoft Certified: Azure Administrator Associate.

• Microsoft Certified: Azure Developer Associate.

Keep in mind that all requirements Must be under one account so the Certificate can be generated.

The passed exams will be listed in your Transcript and are eligible to be displayed as Microsoft Badges, the Microsoft Certified: “DevOps Engineer Expert” Certification will be received once all exams and prerequisites are completed.

You can review your Transcript and Badges by accessing your Microsoft Certification Dashboard and selecting the respective option.

As well, after reviewing your account with the information you kindly provided, we found that the Certifications that are a prerequisite for you to obtain the desired Certification do not appear as completed.

Consider that once you have completed all this, then your DevOps Engineer Expert Certification will appear on your dashboard as you want.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day.

We hope you have an excellent day,

Kind regards,

Thanks for your update. I already completed AZ-104 and AZ-305. One of the per-requestie is AZ-104 completed which is already available in same profile. Please let me know when it will be updated.

Hi,

I am not sure why didnt notice my AZ-104 Certification number - I311-0464 from profile. Both certificates updated from same. How you can resolve this issue and provide certificate to profile.

Hello Muhammad.

In order for us to be able to provide you with further assistance, we have created a Private Message for you to send us some additional information.

To access this space, please go to the link on the top right corner as shown in the image below. Once you provide this information, we will continue with the proper process.

We are looking forward to your response. If no response is received, we will proceed to close and lock the case and private message within two business days.

We hope you have an excellent day

Responded to private message. Please update if anything else required additionally. Thanks!

Hello Muhammad.

We would like to thank you for the information you actively provided.

After verifying the information, you kindly provided, we were not able to retrieve the data regarding your Certification. In case you have taken the AZ-400 Exam, please provide further information about the Private Messaging feature.

In case no response is received we will proceed to close and lock the case within two business days.

Sincerely,

Replied on Private message but I am really concerned about exam and certificate update. Microsoft is trusted partner in the world and expecting sort out the issue as soon as possible.

Hello Muhammad.

We would like to thank you for the information you actively provided.

Please provide further information about the Private Messaging feature.

In case no response is received we will proceed to close and lock the case within two business days.

Sincerely,

This is really frustrating and waiting to get response more than 8 days to sort out the problem. I am not really understanding, what's happening with exam portal or exam history, postponed all upcoming exams until get clear picture. Candidates are expecting exam results and certificate updation as soon as possible and it's more than exam time for follow-up procedure.

Why certification profile not showing exam information and update?.

I am looking forward resolution at the earliest.

Hello Muhammad.

We would like to thank you for the information you have provided us with through direct communication.

At the same time, we would like to inform you that our Specialized Team has started working on your case to assist you with your request.

Once we have an update regarding the progress of your case, we will get back to keep you posted. Please keep in mind that it might take 5 business days to provide you with further updates.

Best regards,