Assessment Score Dispute: Applied Skills Assessment gave incorrect results. Challenge form unavialable

Hi,


I performed all the steps for applied skills- creating an agent using co-pilot studio and tested to check if everything was fine. I was granted an additional 15 min which I took. However, my results only say 20% which is really strange as I followed all steps correctly and even published my agent. Kindly re-check my solution as I am sure that I will pass.

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Hi Zarina,

Thank you for contacting the Microsoft Community.

I completely understand the assistance you require with confirming the results of your assessment and appreciate your dedication to following all the provided instructions. Rest assured, let's work together to ensure we address any challenges you encountered.

We highly value your feedback and insights. If you have thoroughly reviewed the instructions and completed the tasks as required, yet believe your result to be inaccurate, you are encouraged to submit an ITEM CHALLENGE FORM. The Microsoft Credentialing team will carefully evaluate your submission, and the review process typically takes approximately two weeks. Upon completion of the review, you will be informed of the outcome.

For further information, kindly visit Credential challenge process | Microsoft Learn.

Moreover, as outlined in the How assessment labs are scored, the total points earned are compared against the minimum points required to pass. Please note that the evaluation of tasks is based on the outcome achieved, rather than the method employed to complete them. Unless specified otherwise, any approach may be utilized to complete the tasks. The scoring script evaluates key characteristics to determine whether the tasks have been performed correctly.

In addition, please ensure that all tasks are thoroughly reviewed, with particular attention given to the essential elements required to address the problem stated in each task. After carefully reviewing the emails, it is advisable to initiate a task that does not rely on the completion of another to optimize your time efficiently. For additional guidance, kindly refer to the Assessment lab frequently asked questions | Microsoft Learn.

Should you require further assistance, please feel free to reach out to me.

I look forward to your response. Please note that if no response is received after three business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

With appreciation,

Michael_B07
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info


Last updated June 20, 2025 Views 13 Applies to: