Associate my certificate profile with a new emplyer

Hi Adnan,

Thank you for contacting us here at Microsoft’s Community.

As we understand from your post, you are facing issues at the time of linking your profiles. We are happy to help you with this inquiry!

We have started a Private Message where we have requested some Personal Information related to your account. Please find access to the Private Message, on the top right corner of this screen, as shown in the image below.

To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates about your case.

Please, keep in mind that if we do not receive a response, the thread will be closed and concluded after two business days.

Best regards,

Hi Adnan,

We have not been able to get a hold of you and we will have to proceed with the closure and locking of this Forum.

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please contact us again if any questions or issues arise. You can easily do so by posting a new question.  

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and look.

Please keep in mind that once this case has been locked and closed, you cannot reply on either opened channel.

Best regards,