Associate my profile to my MPN Id

Hi,

My organization told me that my certifications that are under my enterprise profile are not associated with the right MPN Id, in terms of partnership.

So my certifications are visible on my profile but they are not associated with the correct MPN id.

Can you help me on this please?

I can give further details.

Thanks in advance.

**moved from Microsoft Certified Trainer / Account/Profile / MCID Assistance

MCT Community Lead

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Hi Julian,

Thank you for your reply.

My profile is already associated but it seems that the Partner Id should be other than the current one. Unfortunately, I do not have the visibility on this Id when I look at my profile or at the Partner Center.

Can I share with you the Partner ID and and the registration number so that you can check and fix it in my profile?

Thanks.

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MCT Community Lead

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Hello, Diogo Bobone1.

Thank you for contacting Microsoft’s Community. 

As we understand from your post, you want to associate you Profile with your MPN ID. We will be happy to assist you. 


We want to inform you that we only verify the elements found in exams and certificates from the Microsoft Credentials program. Keep in mind that if you face any future difficulties related to these topics, we’ll be available to help you.


Due to this circumstance, we do not manage or possess access to this information. For this please feel free to connect with the partner support team by visiting their website. Where they will provide you with accurate information regarding the uncertainty you’re experiencing.


You can find guidance in the link provided, which includes the ‘Contact Support’ option:
Get help and contact support in Partner Center - Partner Center | Microsoft Learn.

You can find further guidance through the link provided: Microsoft Learn MCP ID to Partner Center account | Microsoft Learn


Feel free to reach out if you need additional support with your Certification Profile. We’re here to assist and ensure your satisfaction.

Please let us know if there is anything else we can do for you. Bear in mind that if we do not receive a response, we will proceed to close and lock the case after one (1) business day. 

Best regard,

Maria Moreno
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.

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Hello, Diogo Bobone1.

Thank you for contacting Microsoft’s Community. 

As we understand from your post, you want to associate you Profile with your MPN ID. We will be happy to assist you. 


We want to inform you that we only verify the elements found in exams and certificates from the Microsoft Credentials program. Keep in mind that if you face any future difficulties related to these topics, we’ll be available to help you.


Due to this circumstance, we do not manage or possess access to this information. For this please feel free to connect with the partner support team by visiting their website. Where they will provide you with accurate information regarding the uncertainty you’re experiencing.


You can find guidance in the link provided, which includes the ‘Contact Support’ option:
Get help and contact support in Partner Center - Partner Center | Microsoft Learn.

You can find further guidance through the link provided: Microsoft Learn MCP ID to Partner Center account | Microsoft Learn


Feel free to reach out if you need additional support with your Certification Profile. We’re here to assist and ensure your satisfaction.

Please let us know if there is anything else we can do for you. Bear in mind that if we do not receive a response, we will proceed to close and lock the case after one (1) business day. 

Best regard,

Maria Moreno
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.

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Hello, Diogo Bobone1.

We trust that everything is proceeding well for you.

Unfortunately, we did not receive a response from you within the anticipated timeframe. Consequently, we will proceed to close and locked this case. Please be aware that once this thread is closed and locked, you will be unable to reply via this channel.

If you need further assistance regarding your Microsoft's Certification Profile, you can easily reach out to us by  a new question or start a discussion (microsoft.com), and we will be delighted to assist you with any inquiries related to Microsoft Certificated Professional.


Warm regards,

Maria Moreno
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.

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Question Info


Last updated July 18, 2024 Views 100 Applies to: