AZ-104 Reschedule

Hello, 

I was scheduled to test on 1 Apr 2021 12:45 PM. After reaching the test center EDU Trainings, nobody answered. So I searched what was wrong and found out that I had an unreaded message from Pearson VUE in SPAM (I use standrad outlook mail, wihout special spam configuration) telling me this:

"We have you scheduled to test on 1 Apr 2021 12:45 PM. Unfortunately, we are unable to deliver your exam as scheduled. We apologize for the inconvenience. Please reschedule your Microsoft Azure Administrator exam."

  • removed

    • Now I am unable to reschedule my test using your reschedule function because system thinks I am just taking the exam...

    Please tell me how can I reschedule it eg for next week. The exam was paid by voucher with expiration on 5 Apr 2021. I hope this doesn't mean I will be unable to take the exam as I think it is not my mistake.

    Thank you,

    Filip

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    Answer
    Answer

    Hello Filip,

     

    Good day!

     

    Thanks for your patience.

     

    I just received an update from our Support team and was advised to provide you a one-time use exam discount to rectify the inconvenience you had with the exam reschedule process. Please see details to private message.

     

    If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

     

    Kind regards,

    Herizon_L
    Forum Moderator
    Support Period: Monday – Friday (Excluding Holidays)
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    Question Info

    Last updated April 14, 2021 Views 62 Applies to: