AZ900 Certification issue

Hello Sridhar.

Welcome to Microsoft´s Community.

As we understand from your post, you need to change the email account associated with your profile; we will be happy to assist you.

To do so, we have initiated a Private Message where you will be able to share with us some useful information to verify your profile and proceed accordingly.

You can find the section in the top right corner of this page, as shown in the image below:

 We will be very attentive to your response, if no response is received, the case will be closed and locked after two business days.

We will be very attentive to your response, if no response is received, the case will be closed and locked after two business days.

Kind regards,

Hello Sridhar.

Thank you for the information you kindly provided over direct communication, it is well appreciated.

We have reviewed your details, and were able to locate the MCIDs associated with your email accounts. However, one MCID needs to be migrated. This process will help us activate the profile and after that, we can merge them.  

To continue with this process, please follow these steps:

1. Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

2. Copy and paste this link into the private window’s address bar https://mcp.microsoft.com/mcp/home/migrate

3. Sign in with a Microsoft account that has not been used in MS Certifications, different to your email account (if you do not have one, we invite you to create it Here). 

4. If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard, after that you can copy and paste the same link on step 2 in the same search bar. 

5. After you have followed the previous link, it will open a new window to Your Dashboard, as shown in the image below. 

6. While being on Your Dashboard page, please delete the URL and paste this one: https://mcp.microsoft.com/mcp/home/migrate. 

7. After pasting the URL and clicking on enter, you will see this website. Please fill in the fields MC ID and Access code. 

8. Fill in the fields with the following information:

• MCID:

• Access Code:

To protect personal information, these credentials are provided via Private Message.

We will be waiting for your response, if no response is received, the case will be closed and locked after two business days.

Warm regards,

Hello Sridhar.

Hope this message finds you well.

We have replied via Private Messages.

We will be very attentive to your response. Remember that if we do not receive a response after two business days, the case will be closed and locked.

Best regards,

Hello Sridhar.

We hope this message finds you well.

Since we have not received a response from you, we will have to proceed with the closure and lock of this forum. We want to let you know that you are important to us and that is why we kindly invite you to please reach us again if additional assistance is needed. You can easily .do so by posting a new entry (Here).   

Please note that once the case has been closed and locked, you cannot reply through either channel.

Best wishes,