Azure Enterprise Data Analyst Associate - DP-500 challenge

Hello Rama.

We are pleased that you have contacted Microsoft Community. We hope you are having a wonderful day.

Regarding your query on issues related to exam/schedule concerns, we need further support on this matter from our Exams Team who will be able to assist with this request.

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Kind regards. 

Hi Rama,

Thank you for contacting the Microsoft Community.

We value your effort to bring this to our attention. We understand your concern regarding the completion status discrepancy in your Azure Enterprise Data Analyst Associate - DP-500 challenge. Allow me to provide you with information for you to make the most of this opportunity.

As we value your commitment to learning and participating in our challenges, if in any case, you participated in Microsoft Cloud Skills Challenge | 30 Days to Learn It, according to the Challenge FAQ, for all issues with Microsoft Learn content please review the Learn troubleshooting page.

Meanwhile, to address any concerns about this challenge, please reach out to challengesupport@microsoft.com, as they have the ability to verify your eligibility and check the details of the modules for the specific challenge. Please know that they usually response within (3 to 5) business days. Upon contacting their Support Team, kindly ensure to fill out the necessary information below to receive a response from the CSC alias:

1. The name of your challenge 

2. The URL of your challenge 

3. Your Microsoft Learn username (lookup username):

4. The email address for notifications saved in your Microsoft Learn profile > settings 

5. Details about your issue 

6. Supporting screenshots 

In the event that you've already provided all the above information and still haven’t received an update within the expected timeframe, please send a screenshot of your email with the timestamp along with the necessary details through the private message I initiated.

Moreover, if in any case, you are referring to a different challenge or event offers, kindly provide a copy of the email and a screenshot where it says you have completed status, and it is showing as 27/30. Kindly send the details along with the further information I requested through the private message for us to further check and review.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best Regards,

Hi Rama,

I hope that you are doing great!

To make sure that you are well covered, I am sending you a follow-up response, I just want to know if you received an update within the expected timeframe from the CSC alias.

Meanwhile, if further assistance is needed, kindly provide a screenshot of your email with the timestamp along with the necessary details through the private message, to proceed in taking care of your concern.

As my goal is to ensure that I will be able to assist you properly, please let me know if additional assistance is needed.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. 

Best Regards, 

Hi Rama,

We have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Kind Regards,