Azure Solutions Architect Expert certification Renewal Query.

Hello, Sivaprakash Srinivasan.

Thank you for contacting Microsoft Community.  

Based on your inquiry, we understand you are unable to renew your Azure Solutions Architect Expert Certificate, since you are being prompted to obtain it.

To provide you with further assistance, we have opened a Private Message where we have requested information related to your Certification Profile in order to verify it and assist you accordingly. You can access the following link: 

Initiate Private Message

We are looking forward to your information. If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Best regards

Hello, Sivaprakash Srinivasan.

We hope you are doing well.

To continue assisting you in this matter, we need to collect your information.

To ensure that your privacy is maintained, please utilize the Private Messaging channel we opened for you.

The link for this private channel is located on our previous response. However, in case you are unable to access it, you can click on the dialog box icon

() located at the top-right of this Forum page under the Question Info section.

If no response is received, we will proceed to close and lock the case within one (1) business day.

Best regards,

Hello, Sivaprakash Srinivasan.

We hope you are doing well.

Please let us know if you still require assistance with your inquiry.

If so, please refer to the Private Message channel and send us the information requested. To access this channel, you can click on the dialog box icon

() located at the top-right of this Forum page under the Question Info section.

We are looking forward to your information. If no response is received, we will proceed to close and lock the case the next business day.

Best regards,

Hello, Sivaprakash Srinivasan.

We hope you are doing well.

Since we have not received a response from you, we will proceed in closing and locking this case. If you still require assistance, please post a new question. We will be happy to jump in and take a look.

Please keep in mind that once this case has been locked and closed, you cannot reply in either channel.

Best regards,