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Badge of new certification not visible in credly

*Removed* I passed the AZ-900 exam. I see the passed exam in my certification overview *Link removed*). All other certificates are visible in credly. *Link removed* states that my learn and certification profiles are linked. How do I add this last certificate? Private mode is off (other badges visible). I downloaded the json file with all data and here it it also visible.

*Personal Information deleted by the moderator. Please see the Microsoft’s Community Code of Conduct for more information on how you can protect your privacy*

Hello, Arthur.

Welcome to Microsoft’s Community.

As we understand, you did not receive a badge for your certification on the Credly platform. We will gladly assist.

Please take into account that Microsoft ended their partnership with Credly by June 30. This means that the badging services provided by Credly no longer apply for most of Microsoft Certifications (excepting certificates obtained via Certiport). Our new scheme has changed from 'Badge sharing-based' to a 'Certification shared-based' scheme.

To review the new system for sharing certificates, we invite you to visit the following website:

Also, there is more information about this change on the next post:

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day. 

Kind regards,

Franklin Torres
Microsoft Community Support
Support Hours: Monday to Friday 7:30-17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello, Arthur.

We hope everything is going well for you.

Unfortunately, we did not get an answer from you within the expected time frame. Hence, we will proceed to close and lock this case. Please note that once this thread has been closed and locked, you cannot reply over this channel.

If you need further assistance regarding your Microsoft’s Certification Profile, you can easily reach out to us by posting a New Question.

Wish you the best,

Franklin Torres
Microsoft Community Support
Support Hours: Monday to Friday 7:30-17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Sorry this didn't help.

Great! Thanks for your feedback.

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Thanks for your feedback.

 
 

Question Info

Last updated August 9, 2023 Views 21 Applies to: