Booked an exam but didn't get a confirmation email?

Hi Bruce,

Thank you for contacting the Microsoft Community.

I know how important it is for you to be able to have your exam email confirmation. Allow me to provide you with direct Support Team and steps on how you can access and obtain it. 

Usually if you successfully scheduled your exam, you will receive a confirmation email. Please try to check your junk or spam as it may have landed on those files.

In case you aren't able to locate the confirmation email, it would be best to contact your exam delivery provider as they are the ones who have real-time access to exam schedules and can resend or confirm if you are able to scheduled your exam. 

Please use the link below to contact them and learn about their direct support for your region:  

Pearson Vue Support: https://home.pearsonvue.com/microsoft/contact 

Certiport Support: https://certiport.pearsonvue.com/Support.aspx      

If they have confirmed that there is no scheduled exam, you may try to schedule your appointment again as this is the reason why you were not able to receive the confirmation email.

I can also check if you have an exam scheduled at our end. To proceed, I have initiated a private message where you can send the requested information to help with your concern.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Regards,