I appreciate your effort to know exam retake policy. Allow me to provide you with information and clarification regarding the retake.
You can retake the examfollowing the Exam retake policy, if you were unable to meet the passing score the first time, you must wait 24 hours before retaking it, and if the score still did not pass after the second attempt, the 14-day waiting period will be imposed between all subsequent attempts.
Also please be advised that you are not permitted to retake an exam more than five (5) times within a 12-month period following the first attempt. If you fail the exam five times, you will be able to retake it 12 months after your first attempt.
On the other hand, you can easily process a retake by scheduling a new exam appointment. Please follow the steps below:
From any certification or exam details page, click the button to schedule an exam with the appropriate exam delivery provider.
When you click the schedule button, you may be prompted to sign into your certification profile with your personal Microsoft account (MSA). If you don’t yet have a certification profile, create one here with the same MSA you use to sign into Learn.
Make sure your contact information is up to date on your certification profile and that your name matches the legal identification you’ll present at your scheduled exam appointment; if it doesn’t match, you won’t be able to take the exam. To learn how to update your legal name, visit Manage your certification profile. When your profile is complete, select “Save and continue” (or “Continue” if you’re verifying).
Any available discounts will be listed at the top of the page. In the box below, you can check your discount eligibility for other email addresses (e.g., your work email address; another personal email address). For more detailed information, visit Vouchers and redeeming discounts. Once your discounts are claimed, select “Schedule exam” to be redirected to your exam delivery provider.
Follow the on-screen steps to select a location, schedule your exam appointment, and complete payment (if applicable).
Once registered, your appointment will appear in your Learn profile under Certifications. Best of luck. You’ve got this!
Just be advised that an exam retake is considered as a new registration, so a payment will be processed.
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Regards,
Ricky_S Forum Moderator Support Period: Monday – Friday (Excluding Holidays) Hours to Respond: 24 Business Hours
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