Account Verification Required: Can you help me with changing my first and last name?

By accident, I wrote down 'first and last name' for my first name.
I also wrote down my 'first and last name' for my last name.
Can you help me solve this?

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Hi PP_390,

Thank you for contacting the Microsoft Community.

Accurately reflecting your legal name in your profile is important, especially as it ensures your certification records and exam experience go as smoothly as possible. I’ll gladly assist in getting this corrected.

To proceed with making the necessary adjustments, please provide us with the additional details requested via the private message (see the image below) I have initiated.

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Click here to access your private message

 

Your request is very important to us, and we are committed to handling it with the utmost care and attention.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best regards,

ShaneM_M
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info


Last updated June 17, 2025 Views 13 Applies to: