Cannot download and install Microsoft Authenticator in *removed*

Hello ERTAdmin_SS!

Thank you for reaching out to Microsoft’s Community. 

We understand from your post that you are unable to download and install the Microsoft authenticator App. We are happy to help.

As we do not handle those types of requests and we do not have access to the backed information. (We only assist on issues exclusively related to the Microsoft Learn platform). 

Please consider following the provided link to contact the Contact - Microsoft Support.

If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of the thread. This will let us know if your support experience has been great or how we can improve it. 

In case we do not receive a response, the thread will be closed and locked within the next business day.

Kindly,

Hello ERTAdmin_SS!

Hope you are doing well.

We are waiting for your response. We would like to know if the resolution provided solved your inquiry and if additional assistance is needed. Otherwise, we will proceed to close and lock the case on the next business day.

Kindly,

Hello ERTAdmin_SS!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please not hesitate to reach out to us.

If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

Kindly,