Can't Launch Studio in Azure Machine Learning

I am taking the Microsoft Certified: Azure AI Fundamentals class. I am in the second module of Microsoft Azure AI Fundamentals: AI Overview. The Exercise I am trying to do is called Explore Automated Machine Learning in Azure Machine Learning. I successfully created a Machine Learning resource by following the steps. Inside my resource I hit launch studio and it says that "You don't have access to this" "your sign-in was successful but you don't have permission to access this resource". This really confuses me because I made the resource using my free trial. I am using my *Removed* email which occurred to me might be the problem. So I tried to sign up for the Microsoft Azure free trial with my personal gmail and Azure won't let me because they recognized that I already have an active free trial.

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Answer

Hi, Mayah_957!

We hope this message finds you well.

As mentioned earlier, please be aware that you have contacted the Microsoft Credentials Support, where we handle issues related to Microsoft Certifications and Learn profiles.

To contact the Azure Support, please follow the instructions in the link below, which provides a complete guide on how to reach their support through the Azure portal and you will receive the right assistance related to the free trial.

You can also explore the following links for additional assistance services that may be helpful to you.

We hope that this information helps resolve your request. If so, please let us know by choosing "Yes" where it says, "Did this solve your problem?" located at the lower right corner of this post.

If we do not receive a response, the thread will be closed and locked after one business day.

Kindly,

Victor Guerrero
Microsoft Community Support
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Last updated January 29, 2025 Views 36 Applies to: