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Captcha Error when trying to register for exam


I am unable to login to my Microsoft PearsonVue account to view available exam appointment dates.  

I get the error message below when I click "Go to Pearson Vue" under the "Continue Scheduling Exam" section of the page.  I have had no issues accessing the registration site until now: 

We apologize for the inconvenience...

...but your activity and behavior on this site made us think that you are a bot.

Note: A number of things could be going on here.

If you are attempting to access this site using an anonymous Private/Proxy network, please disable that and try accessing site again.

Due to previously detected malicious behavior which originated from the network you're using, please request unblock to site.

Please solve this CAPTCHA to request unblock to the website


The Captcha repeats endlessly. 

I have tried multiple different browers, and clearing the cache in each one.  I've also confirmed with my ISP that they are not blocking anything on their end.  I never had an issue with this until yesterday. 

Please help!

Answer
Answer

Hello Sumit,

Thank you for posting your query. 

We request you to reach out to https://www.shieldsquare.com/contact/ and they will assist you to white-listing your IP post which you should be able to schedule the exam.

If this solves your problem, please confirm by selecting “Yes” within 2 business days, otherwise the thread will be automatically closed, locked and marked as answered.

Regards,

Santhosh R

Support Period: Monday – Friday

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Question Info

Last updated September 7, 2020 Views 26 Applies to: