Cert Badge for Microsoft Technology Associate: Windows Operating System Fundamentals

Hi, David.

Thanks for contacting Microsoft´s Support Center.

We understand you are missing a Badge for a Certification that all path have been passed.

For this situation, to claim your Badge, please click on this link to get to the Acclaim Platform and type your Acclaim account credentials, then you will be able to see your unclaimed badges. 

In case you do not have an Acclaim account, please: 

• Click on the same link Acclaim Platform. 

• Click on “Create an account” using the email address associated to your MCP profile. 
• Once you access this account, the system will show you the unclaimed badges. 

Any issue with badges it has to be done with them, before advancing with us check with acclaim if it has to be claimed first before it shows on transcript.

Looking forward to your response.

Sincerely,    

David Arevalo

Microsoft Certified Professional Services Center

Hi David,

I've already checked with Acclaim, it is not there.

Can you advise further?

BR,

David.

Hello, David.

Thanks for contacting Microsoft´s Support Center.

For this situation, to claim your Badge, please click on this link to get to the Acclaim Platform and type your Acclaim account credentials, then you will be able to see your unclaimed badges. 

In case you do not have an Acclaim account, please: 

• Click on the same link Acclaim Platform. 

• Click on “Create an account” using the email address associated to your MCP profile. 
• Once you access this account, the system will show you the unclaimed badges. 

Any issue with badges it has to be done with them, before advancing with us check with acclaim the badges have to be claimed first before it shows on transcript.

We have opened a Private Message where we have requested information related to your Certification Profile in order to verify it and assist you accordingly. 

We look forward to your response. In case we do not receive a response within two business days the thread will be concluded, once concluded you will not be able to reply through either channel. 

 We look forward to your immediate response. 

Wishes,

David Arevalo

Microsoft Certified Professional Services Center

Hello, David.

Here at Microsoft’s Forums Center, we hope this message finds you well.

We want to thank you so much for the information you have provided over direct communication, we really appreciate it.

Looking over your information we can see all your respected certifications in your account, we see that your exams were done with our old Microsoft Partners test center Prometric. In this case you need to go with Prometric to see you badges.

Have a great day,

David Arevalo

Microsoft Certified Professional Services Center

Hello, David.

Here at Microsoft’s Forums Center, we hope this message finds you well.

We want to thank you so much for the information you have provided over direct communication, we really appreciate it.

Based on the date that you passed the Exam with Prometric, we are telling you to check with them first because maybe they still have your badge. On the date Prometric no longer was part of our Exam provider program they should have send all information to our new Partner which is Acclaim. Since you have gone to Acclaim and the badge is not there please go to Prometric to see if it is there. If it is not there please let us know.

Have a great day,

David Arevalo

Microsoft Certified Professional Services Center

Hi David,

These are Microsoft Badges; surely someone in Microsoft should be able to go to Prometric and investigate on my behalf?

In 2014 I did three exams with Prometric, two of those exams provided badges to Acclaim, Microsoft's awarding partner.

Microsoft contracted Prometric to provide the testing so it falls back on Microsoft I believe to chase the third badge that was not provided.

Please feel free to correct me if I am wrong here? 

BR,

David.

Hello, David.

Here at Microsoft’s Forums Center, we hope this message finds you well.

We want to thank you so much for the information you have provided over direct communication, we really appreciate it.

After reviewing your account again, we want to verify with you what badges you can currently see in your Acclaim account, please share a Screenshot of your Badges show in Acclaim, To ensure that your privacy is maintained, please utilize the Private Messaging feature.  Let us know if additional assistance is needed.

Have a great day,

David Arevalo

Support: Monday-Friday

Microsoft Certified Professional Services Center

Hi, David.

Thanks for getting in touch with Microsoft’s Forum Center.

We are looking over your account, once everything is ready we will let you know how to proceed.

We will keep both communication channels open by updating with a response on the next business.

Thank you for your collaboration

Happy Day,

David Arevalo

Support: Monday-Friday

Microsoft Certified Professional Services Center

Hi, David.

Thanks for getting in touch with Microsoft’s Forum Center.

Working with the Specialize Team they have informed us that you will need to create a ticket with acclaim, once a ticket is create please informed us about the process.

We will keep both communication channels open by updating with you in two Business days once ticket is created with Acclaim.

Thank you for your collaboration.

Happy Day,

David Arevalo

Support: Monday-Friday

Microsoft Certified Professional Services Center