Certificate is not showing even after 48 hours

Hello, John.

Welcome to Microsoft's Community. We are more than happy to assist you.        

 As we understand, you cannot visualize your Certification.

We have opened a Private Message as we will request information related to your account. Please look at the right side of the page and click on the icon seen in the image below:

We are attentive for your reply. In case we do not receive a response, the thread will be closed and locked after two business days.

Sincerely,

Hello, John.

Thank you for sharing the additional information, we have checked in our system and we found your Exams and titles. Your Certification profile is working properly.

Nevertheless, to proceed and view Certifications that you have achieved with Certiport please Contact them by clicking on the following link Certiport Support.

Kindly, please follow these steps to get the Certification.

1. Log in and choose the Organization Administrator role from the drop-down menu.

2. Select the Reports tab.

3. Click Print Certificates.

4. Select the program you wish to print from the drop down box, or select Any Program.

5. Select the date range. You may print certificates within 1 year after the exam was taken. Click Search.

6. All available certificates will display. Check the box for the exams you wish to print, and click Print Certificates.

7. Use the options within the PDF window to print or save a copy of the certificate.

We hope that resolves your inquiry, we looking forward to your response.

Remember, if you achieved a Certification with Certiport, all Exams and Certifications achieved through Certiport, it will be only visible in their platform. However, if you want to visualize these results in Your Dashboard, you may see them in the Transcript.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked on the next business day.

Wishing you the best,   

Hi, John.

Thank you for choosing Microsoft Community. It has been a pleasure to assist you.  

We have not been able to get a hold of you and we will have to proceed with the closure and lock of this Forum. 

We  know that your inquiry might not be resolved yet, but you are very important to us and that is why we want to invite you to please reach us again if any questions or issues arise. Please post a new question so we may continue assisting you. 

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

Best of all,