Certificate Migration

Hello, Simon

Welcome to Microsoft Community. We hope this message finds you well.   

As we understand, you have completed the Migration and you want to proceed.  

To give you better assistance, we have opened a Private Message as we will request information related to your account. Please look at the right side of the page and click on the icon seen in the image below:

We are attentive to your reply. In case we do not receive a response, the thread will be closed and locked after two business days.

Sincerely,

Hello, Simon

We appreciate your response over Private Message with the information.

We have merged your Accounts.

As you let us know, you have a preferred Email you want to keep linked to your Certification Profile. To complete this request, your profile have to go through a Migration process to update your information.

Kindly, please follow the steps below:

1.    Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

2.    Copy and paste this link into the private window’s address bar https://mcp.microsoft.com/mcp/home/migrate

3.    Access with your Microsoft account. (Provided via Private Message)

4.    If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard, after that you can copy and paste the same link on step 2 in the same search bar.

5.    After you have followed the previous link, it will open a new window to Your Dashboard, as shown in the image below.

6. While being on Your Dashboard page, please delete the URL and paste this one: https://mcp.microsoft.com/mcp/home/migrate

7.    After pasting the URL and clicking on enter, you will see this website, please fill in the fields MC ID and Access code.

8.    Fill in the fields with the following information:  

MCID: 

Access Code:

To protect personal information, these credentials are provided via Private Message.

After you finish the process, please let us know if you got to access Your Dashboard with your Email and MCID.

If this solved your problem, please let us know clicking “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of this post. This will let us know if your support experience helps you with your inquiry.  In case we do not receive a response, the thread will be closed and locked after one business days.

Wish you a nice day,

Hello,Simon

We appreciate your collaboration throughout this interaction.

Thank you for the resolution confirmation. This case will now be closed and locked. It was a pleasure to help you. For further inquiries, please post a new question so we may continue assisting you.

We invite you to visit the following link to learn more about the Microsoft Certified Professional Program (Aligning accounts between Certification Profile and Learn Profile | Microsoft Docs) By linking your Microsoft Certification Profile with Microsoft Learn, you have access to free training modules and learning paths to help you prepare for future certifications, as well as having access to the Renewal Assessments for your achieved Role-Based Certificates.

If the support we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of this post. This will let us know if your support experience has been great or how we can improve it.

Best wishes,