Hello, Chitra.
Welcome to Microsoft´s Community.
As we understand from your post, you are a Learning Partner and would like to know how to provide a certificate of course completion.
Please know that you have reached the MCP Support which caters to inquiries and/or concerns related to certifications and exams benefits and requirements found within the Microsoft Certification Dashboard.
Our team provides support related to MCP Portal, any other platform is out of our scope, and the Certifications that we handle are the ones you can find through the following link: Become Microsoft Certified.
With that said, we can only recommend you contact the Partner Support via this link Partner Center (microsoft.com), we can assure you they will provide you with specialized assistance and accurate answers to your inquiry.
Please let us know if there is anything else that we can do for you. Keep in mind that if we do not receive a response after one business day, the case will be closed and locked.
Wishing you an excellent weekend,