Hello, Eswar.
Welcome to Microsoft’s Community.
As we understand, you completed the assessment for the Microsoft Azure AI Certificate and you have not received it.
In order to find a solution regarding your request, we recommend you contact the Microsoft Azure Support via this link Azure Support Options | Microsoft Azure since they handle all the requests related to the Azure Certifications, we can assure you they will provide you with specialized assistance and accurate answers to your inquiry.
To better assist you, we kindly invite you to check:
We hope this information is helpful, please let us know if there is something else we can assist you. Note that if we do not receive a response, we will have to proceed to close and lock this case after one business day.
Warm regards,