Certificates not found - MCID issue

Hi,

I can't find my certificates in my certificate dashboard. It has possibly happened due to MCID refresh. Can you pls help me passing my certificates to new MCID?

Regards,

Nikesh

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Answer
Answer

Hello, Nikesh.

 

We would like to confirm you that with the information provided, we have successfully conducted the Merge, nevertheless, for you to see your Learning History in your account, please allow the system 24 to 48 business hours to update the information.

 

Please refer to the Private Message section to see your Account credentials.

 

If the assistance provided solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown below. Remember your feedback is important to improve our service. In case we do not receive a response, the thread will be closed and locked after one business day.

 

We will be attentive to your comments.

 

Best regards,

Beatriz Garcia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day.

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Answer
Answer

Hello, Nikesh.

 

Thank you for reaching out to us here at Microsoft’s Community.

 

Since we have not received a response from you, we will proceed in closing and locking this case. If you need us again, do not hesitate to post a new question.

 

Please note that once the Thread has been locked and closed, you cannot reply.

 

Best wishes,

Beatriz Garcia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day.

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Thanks for your feedback, it helps us improve the site.

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Thanks for your feedback.

 
 

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Last updated April 30, 2021 Views 43 Applies to: