Certification Availability

Hi There


Why I cannot see a certification that I earned under my profile ->credentials ->certifications?

|

Hello, Walid

Thank you for contacting Microsoft's Community.  

Based on your inquiry, we understand that you are not able to find your certificate in your Learn account. We will be happy to help you.

To verify your missing certificate, we opened a Private Message where we have requested information related to your Learn account to verify it and properly assist you. You can find the access to the Private Message, on the top right corner of this screen, as shown in the image below.

Image

 We are looking forward to your information. Just a heads up, remember to only send your private information through private message, in order to protect your data.

If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Kind regards,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Walid!

Thank you so much for the information provided, we appreciate it.

Please complete the steps provided via private message:

Please reply to this message when you complete the steps.


We will be looking forward to your information. If no response is received within two (2) business days, we will proceed to close and lock this case, as well as this Private Message thread.

Cordially,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated June 27, 2025 Views 11 Applies to: