Certification dashboard

Hi, Rauf!

Thank you for reaching out to Microsoft’s Community.

As we understand, you passed the MOS-201 Exam, however you are not being able to visualize the Certification on the Dashboard. We will be happy to assist you with your inquiry.

We have started a Private Message where we will request additional details regarding your account to complete an evaluation process. You can access this private message on the top right corner of this page, as shown in the image below:

To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates.

We look forward to your response. In case we do not receive an answer within two business days the thread will be closed and locked and you will not be able to reply through either channel.  

Best regards,

I wrote to you in detail about my problem in my Microsoft panel. I would like to ask you (*Removed*) to help me see my Excel Expert certificate on my Microsoft account and then the new certificates on the Microsoft dahsboard.I want to take a few Microsoft exams and get a certificate. However, I still have a problem with my microsoft account and I'm waiting for this problem to be fixed.

*Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy*

Hi, Rauf!

Thank you for the details provided through the Private Message, we appreciate it!

Please know that all Certifications and Exams taken with Certiport are only visible and available to download through Certiport’s page.

Your Certiport’s Certificates and Exams can also be found on your Transcript, which can be downloaded through your Microsoft Certification Dashboard. It may be used as a proof of accreditation as well.

That being said, we have found that your Certification profile needs to be Migrated in order for you to have access to this information.

To proceed with the Migration, please follow these steps:

1.    Open your Microsoft Edge Browser and begin a Microsoft Edge InPrivate browsing session by pressing the key combination Ctrl + Shift + N.

2.    Copy and paste this link into the private window’s address bar: https://mcp.microsoft.com/mcp/home/migrate

3.   To link your Current Account, type a Microsoft Email Account into the login field. The login must be one you have never used before in a Microsoft’s Certification Profile (if you do not have a login, we invite you to create one Here).

4.    If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard. You can then copy and paste the same link into the search bar on step 2. 

5.    After you have selected the option “MCP Home”, it will open a new window to Your Dashboard, as shown in the image below.

6. Once Your Dashboard page opens, please delete the URL and paste this one:

• https://mcp.microsoft.com/mcp/home/migrate 

7.    After pasting the URL and pressing enter, you will see this website. Please fill in the blank fields with the following information:  

• MCID: (Sent through Private Message).

• Access Code: (Sent through Private Message).

After you finish the Migration with your Account, please message us so we can verify if the account was updated successfully.

We look forward to hearing from you so we can help you resolve this issue. If we do not receive a response, the thread will be closed and concluded after two business days.

Let us know if you have any other concerns.

Sincerely,

Hello, Rauf!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and lock of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.          

We know that your inquiry might not be resolved yet, but you are very important to us and that is why we want to invite you to please, do not hesitate to reach out to us.

If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

Sincerely,