Certification - Designing and Implementing a Microsoft Azure AI Solution exam

Hi Team,

I gave the AI -102 Exam - Designing and Implementing a Microsoft Azure AI Solution exam, on 9th June I got mail I passed the exam but I am unable to see/download the certificates.

Thanks,

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Hello Shruti.

Thank you for contacting Microsoft's Community.  

Based on your inquiry, we understand you are missing the Certification for Microsoft Certified: Azure AI Engineer Associate.

We opened at Private Messages where we have requested information related to your Learn account to verify it and properly assist you. You can find the access to the Private Messages, on the top right corner of this screen, as shown in the image below.

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 We are looking forward to your information. Just a heads up, remember to only send your private information through private message, in order to protect your data.

If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Best Wishes!

Nicole Rendon.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello Shruti.

 

We hope this message finds you very well.

We left a detailed response over Private Message, please refer to it.

We are looking forward to your information. If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message. 

Wishing you a wonderful day,

Nicole Rendon.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello Shruti.

We would like to know if the resolution provided solved your inquiry and if additional assistance is needed. Otherwise, we will proceed to close and lock the case within one business day.

Best wishes!

Nicole Rendon.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hi Team,

Thank you so much the resolution works I can download the certificate now .

Thanks and regards,

Shruti Sahay

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Question Info


Last updated June 18, 2025 Views 16 Applies to: