Certification Exam Registration

Hi Sakshi S,

Thank you for contacting the Microsoft community.

I understand that you're unable to register for an exam due to name concern. I know how significant it is for you to successfully register for the exam to showcase your expertise. So, let me provide you with information and assistance regarding your concern.

Please be advised as per the Pearson-VUE-ID-Policy-1-English.aspx (pearsonvue.com) it is correct that your first and last name on your Microsoft Certification profile should match exactly the name on the government issued ID as per the Pearson VUE ID Policy.

In addition, candidates who have one name should place an underscore (_) as their last name when registering for an exam. You can be sure that the underscore (_) will not show on your transcript or certificates.

To proceed with your Legal Name, Change Request kindly fill out the Microsoft Certification Profile Name Change Request form.

Please make sure to verify your identity by providing three (3) pieces of personal information that match what's on your Microsoft Certification Profile. Once this information is verified, your name will be updated in 24-48 business hours.

Making sure you are well covered is my top priority. After completing the form, please send the Support Request Number through the private message I initiated to make sure that your case will be prioritized. 

Let me know how things turned out so that I can be of additional assistance if necessary. 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Kind Regards, 

Hi Sakshi S,