Certification not eligeble for renewal anymore

Hello.

Some time ago I received an email from Microsoft to renew my SC-300 certification.

Following the link to Microsoft Learn certification plattform show that "Certification required" and no option to renew.

Which Microsoft support channel can I use to get help to resolve this issue before the certification expire?

Best regards

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Answer
Answer

Hello, Jørn!

Thank you for your response.

We are glad to read that you were able to merge the accounts and that the certificate is available to renew, if you need additional assistance, please let us know, we will be happy to help you.


If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and concluded after one business day.  

Warm regards,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Last updated May 19, 2025 Views 41 Applies to: