Certification page - blanc

Dear,

On August 14th I've passed the following exam: MS-100: Microsoft 365 Identity and Services.
I can see it on my Dashboard, in badges and on my transcript;

However when I try to open the "Certificate" page, this results in a blank page.

What can be the solution for this?

Best regards,

Nick

Hi NickVan Landeghem,

Microsoft provides certificates per certification, rather than per exam. Each certification may include one or more exams. You can access or download the certificates after passing all the prerequisite examinations for that certification, not for the individual exams which you passed.

 

Exam MS-100: Microsoft 365 Identity and Services is a part of the prerequisite exams to obtain the Microsoft 365 Certified: Enterprise Administrator Expert certification, along with Exam MS-101: Microsoft 365 Mobility and Security.

 

 

Prior to completing the above-mentioned exams, you will need to acquire one of the following certifications:

 

Microsoft 365 Certified: Modern Desktop Administrator Associate

Prerequisites: MD-100 / MD-101

 

Microsoft 365 Certified: Teamwork Administrator Associate

Prerequisites: MS-300 / MS-301

 

Microsoft 365 Certified: Security Administrator Associate

Prerequisites: MS-500

 

Microsoft 365 Certified: Messaging Administrator Associate

Prerequisites: MS-203

 

MCSE Productivity Solutions Expert

Prerequisites: 70-345 / 70-339 / 70-333

 

Microsoft 365 Certified: Teams Administrator Associate

Prerequisites: MS-700

 

After passing the last exam required for the above-mentioned certification, your MSCert profile will be updated, it may take up to 24 - 48 hours for the system to recognize your new certification status. Only then will you be able to access or download your certificate.

 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

All the best,
Janice_D
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi NickVan Landeghem,

 

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply.  If the resolution provided did not resolve the issue, please post a new question.

 

All the best,

Janice_D
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated September 15, 2020 Views 0 Applies to: