certification profile page keeps saying invalid phone number when entering my phone number

Hello Everett,

I apologize for the inconvenience this has caused you.

If you’re about to create a certification profile and unable to accept your phone number, make sure that you’re using the correct format.

I would also suggest to place the first three (3) digits of your phone number to the area code field and the rest under the phone number field.

I can also update it on my end.

To check on your account, please provide the information initiated via private message. To access the private message, please click on the image below:

Once I have the requested information, I will provide further assistance to save/update your contact information.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Best regards,