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Certification profile was not found in Microsoft ilearn

I have completed my pl300 data analyst certificate for associate in power bi on *****

Rowdy I login to Microsoft I learn portal and go my profile and credentials in that it is showing error . certifications profile was not found for the below mentioned mail it is showing.how can I able to see my certificate and how can I download it .Please help me on this

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Hello Rakesh,

Thank you for contacting Microsoft Community.  

Based on your inquiry, we understand you require assistance with a missing certificate

To provide you with further assistance, we have opened a Private Message where we have requested information related to your Certification Profile in order to verify it and assist you accordingly. You can access the following link: 

Initiate Private Message

We are looking forward to your information. If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Regards

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hello Rakesh,

We have reviewed your account and we can see that the certificates are generated correctly under our systems. We sent more details through our private conversation.

We are looking forward to your response. If no response is received, we will proceed to close and lock the case and private message within one business day.

Have an excellent day,

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hi Rakesh,

We are glad that we could help you with this matter. You are important to us, and we strive to provide you with the best service any time you need us. 

                                                                                                                                        

We will proceed to close this case, however, if by any chance you need us again, please do not hesitate to contact us back, please post a new question.

 

We will be happy to help.

 

All the best,

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Last updated July 3, 2024 Views 12 Applies to: