Certification Reimbursement

Hi Nasheet,

Thank you for contacting the Microsoft Community.

Based on your description, I understand that you need a copy of the receipt that you have purchased that was used for registering for your exam for re-imbursement.

Since the voucher was purchased from Pearson VUE, they are the one who can issue you a receipt of this purchased voucher. As for the registered exam, once voucher was used on registration, the payment will reflect as $0.

To help you in getting this, allow me to raise this concern with Pearson VUE and work hand in hand with their support. In order to do this, kindly provide us the ticket number provided by their team when you reach out to them about the same request along with the requested personal information through the private message I have initiated. Also, please provide the invoice and exam registration confirmation email.

To view your private message, please see icon as shown on image below:

I look forward to your response. please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Best Regards,

Hi, I have sent you all required details please have a look and let me know if you want me to provide you furthermore details.

Hi Nasheet,​

I was able to review your provided attachment and found that the receipt from your purchased voucher was already included. 

Please use this as a reference of your paid expense when requesting for reimbursement along with the exam receipt explaining that this is the proof of payment for the voucher used when you register for the exam. 

If it will also help, you can refer to the unit price and amount as a reference of the cost of your purchased voucher because once a voucher was used as a mode of payment your exam receipt​ will show the same information. 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question. 

Regards, ​

That's not actually solve my problem, the issue is I have been charged with a cash amount by a test center and they use a free voucher to book my test and the receipt I got from them is not acceptable, the only acceptable receipt is from Pearson which should reflect the actual amount I paid.

Hi Nasheet,

Thank you for your response.

I understand that you need a receipt from Pearson VUE which shows that you paid for the exam.

Let me raise this concern with our Support Team to check for options.

Please expect for an update within 3-5 business days.

Regards,​

Hi Nasheet,

We are still waiting for a response from our Support Team.

Please expect for an update within 3-5 business days.

Regards,​

Hi djw1973,

Hi djw1973,