Certiport certification not showing in Microsoft member Dashboard

Hello, Arvind.

Welcome to Microsoft Community. We will be glad to assist you with your inquiry.

As we understand, you are not been able to check your last certificate earned on Your Dashboard.

We care about you and your case and we will respond all your inquiries. By Private Message we sent you some information about your case. Once you check and verify these details please text us back, we are really interested in knowing if the information provided was clear and helpful for you. Please feel free to share with us any inquiry you may have regarding your request.

Please let us know if there is anything else we can do for you. If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of this post. This will let us know if your support experience has been great or how we can improve it.

In case we do not receive a response, it will be closed and locked after two business day. 

We are looking forward to your response,  

Hello,  Arvind.

Welcome back to Microsoft´s Training Support Forums, we love having active Learners like you.

Thank you so much for letting us know the status of your profile, we have reviewed this information. In this case to attend your request, we have temporarily unlinked your email address from your Certification Profile.

Please follow these instructions to link it again to your preferred email address and let us know if after the steps are completed, Your Dashboard's information is accurate and if your MS Learning achievements are shown on it:

1. Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

2. Copy and paste this link into the private window’s address bar https://mcp.microsoft.com/mcp/home/migrate

3. Sign in with the new email account and password that you use to access your Microsoft Certification Profile.

4. If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard, after that you can copy and paste the same link on step 2 in the same search bar.

5. After you have followed the previous link, it will open a new window to Your Dashboard, as shown in the image below.

6. While being on Your Dashboard page, please delete the URL and paste this one:

https://mcp.microsoft.com/mcp/home/migrate.

7. After pasting the URL and clicking on enter, you will see this website, please fill in the fields MC ID and Access code.  Fill in the fields with the following information:

MCID:

Access Code:

To protect personal information, these credentials are provided via Private Message.

Please let us know if there is anything else we can do for you. If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of this post. This will let us know if your support experience has been great or how we can improve it.

In case we do not receive a response, it will be closed and locked after two business day.

Kindly,

Hi Maria,

It is not redirecting to migrate page. Can you please help? It is already showing some random MCID.

Hello, Arvind.

Welcome back to Microsoft´s Training Support Forums, we love having active Learners like you.

Thank you so much for letting us know the status of your profile, we have reviewed this information. In this case to attend your request, we have temporarily unlinked your email address from your Certification Profile.

Please follow these instructions to link it again to your preferred email address and let us know if after the steps are completed, Your Dashboard's information is accurate and if your MS Learning achievements are shown on it:

1. Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

2. Copy and paste this link into the private window’s address bar https://mcp.microsoft.com/mcp/home/migrate

3. Sign in with the new email account and password that you use to access your Microsoft Certification Profile.

4. If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard, after that you can copy and paste the same link on step 2 in the same search bar.

5. After you have followed the previous link, it will open a new window to Your Dashboard, as shown in the image below.

6. While being on Your Dashboard page, please delete the URL and paste this one:

https://mcp.microsoft.com/mcp/home/migrate.

7. After pasting the URL and clicking on enter, you will see this website, please fill in the fields MC ID and Access code.  Fill in the fields with the following information:

MCID:

Access Code:

To protect personal information, these credentials are provided via Private Message.

Please let us know if there is anything else we can do for you. If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of this post. This will let us know if your support experience has been great or how we can improve it.

In case we do not receive a response, it will be closed and locked after two business day.

Kindly,

Hello, Arvind.

Welcome to Microsoft Community. We will be glad to assist you with your inquiry.

Via Private Message, we sent you some more information about your case. We would like to thank you for all your help during this interactions, we will find a solution as soon as possible. Please check the information that we provided you and we will be waiting for your respond and confirmation.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the public and the Private message will be closed and locked after two business days. 

Have an excellent day,

Hello, Arvind.

Welcome to Microsoft Community. We will be glad to assist you with your inquiry.

Thank you for all your help during this interaction, via Private Message we sent you some more information about your case. We would like to thank you for all your help during this interactions, we will find a solution as soon as possible. Please check the information that we provided you and we will be waiting for your respond and confirmation.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the public and the Private message will be closed and locked after two business days. 

Have an excellent day,

Hello, Arvind.

Here at Microsoft Learning Support we appreciate your prompt response.

Thank you for the information you gave us, it is much appreciated.

We have reviewed your details and the Merge has been successfully processed.

You should be able to access to Your MCP Dashboard, with the credentials provided over Private Message.

We want to know if was successful and if you see the scheduled exam.

Please let us know if there is anything else we can do for you. If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of this post. This will let us know if your support experience has been great or how we can improve it.

In case we do not receive a response, it will be closed and locked after one business day. 

We are attentive of your response.

Best regards,

Hello, Arvind.

We are glad you reached Microsoft´s Training Center.

In order to help you verifying your information, we are going to require some additional data. Please share some information we require through the Private Message we have initiated. Once you provide these details, we will check in detail your MC Profile.

If the information was useful please click on “Yes” and the thread will be automatically -closed and locked.

Take into account that if we do not get an answer after one business day, the thread will be locked and closed, once it happen you cannot reply.

Have an excellent day,

Hello, Arvind.

Thank you for contacting Microsoft’s Forum Center.

We are glad that we could help you with this matter, it was a pleasure to be of help.

If this solves your problem please indicate "Yes" to the question and the thread will automatically be closed and locked.

This case will now be closed and locked. Please note that once Private Messaging has been locked and closed, you cannot reply. If you need us again, please do not hesitate to contact us back by posting a new question/entry, we will be happy to assist you.

Have an excellent day,