Certiport connection with credly

Hello Sam.

Welcome to Microsoft’s Community.

We understand that you need help connecting your Certification Profile to Credly. We will gladly assist.

We have started a Private Message where we will request some details about your account to complete a validation process. You can access it from the top right corner of this page, as shown in the image below:

We look forward to your response. In case we do not receive an answer within two business days, the thread will be closed and locked and you will not be able to reply through either channel.  

Best regards,

Hello, Sam.

We have received the information you sent, we will review the details and let you know the outcome.

We will follow up on the next business day.

Have an excellent day,

Hello Sam.

Thank you for sharing the information.

We were able to locate two Profiles. One needs to be Migrated before we can proceed to unify them. To continue with this process, please follow these steps:

1. Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

2. Copy and paste this link into the private window’s address bar https://mcp.microsoft.com/mcp/home/migrate

3. Access with a Microsoft account that has not been used in MS Learn, different to your email address (if you do not have one, we invite you to create one Here).

4. If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard, after that you can copy and paste the same link on step 2 in the same search bar.

   

5. After you have followed the previous link, it will open a new window to Your Dashboard, as shown in the image below.

   

6. While being on Your Dashboard page, please delete the URL and paste this one: https://mcp.microsoft.com/mcp/home/migrate.

   

7. After pasting the URL and clicking on enter, you will see this website, please fill in the fields MC ID and Access code.

   

8. Fill in the fields with the following information:

    

   -          MCID:

   -          Access Code:

    

To protect personal information, these credentials are provided via Private Message. 

Please let us know once you complete the Migration. In case we do not receive a response, the thread will be closed and locked after two business days.

Best regards,

Hello Sam.

Since we have not received an update from you, we will proceed with closing and locking this case. If you need us again, do not hesitate to post a new question.

Please note that once the Thread has been locked and closed, you cannot reply.

Best wishes,