Certiport exam certificates are not showing on Microsoft learn profile. I have taken

I have completed one exam AZ-900 on *removed* from CertiPort. I am able to download my certificate & scorecard from Certtiport. But later, I connected my organizational & personal account in Microsoft learn portal to manage all my certificates from single place. But my certiport certificate is not showing on my Microsoft learn profile till today.

*Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy*

Hello, shyamsandeep8464!

Thank you for contacting Microsoft's Community.  

Based on your inquiry, we understand that you passed your Microsoft Certified: Azure Fundamentals with Certiport but the certificate is not available in your certification profile. We are happy to help you.

We want to let you know that since the certification Microsoft Certified: Azure Fundamentals was obtained through Certiport, to get your certificate it is necessary to access via Certiport system.

We understand how important it is to receive your certificate Microsoft Certified: Azure Fundamentals posted in your certification profile to visualize it ; however, we require informing you that temporarily it will be necessary that you use both MS Learn and Certiport platforms to access your Certificates.

Please refer to the approved message we received from our Engineers Team:

“Our Microsoft Credentials team is currently working to improve the overall integration of Certiport and Microsoft credentials records. As a result of this work, we are temporarily unable to populate Certiport-earned certifications into Microsoft Learn profiles or merge Certiport and Microsoft Learn profile contents. We expect to complete our integration work in the coming months, at which time your Learn record will reflect all your Microsoft Certification activity.

In the meantime, please be aware that you are still able to manage your Certiport-earned certifications from your Certiport Test Candidate account where you can view and download and share your certificates and your Certiport transcript. We apologize for any inconvenience.”

In the meantime, we recommend you to access to your certificate via Certiport using the following link: Print certificates and score reports :: Become a test center :: Educator resources :: Certiport (pearsonvue.com)

We appreciate your understanding of this situation. Thank you again for your patience.

This being confirmed, for the moment there are no actions pending from our end. We are sorry for any inconvenience caused.

Please let us know if there is anything else we can do for you. In case we do not receive a response, this case will be closed and locked after one business day.

Have a wonderful day,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello, shyamsandeep8464!


Since we have not received a response from you, we will proceed in closing and locking this case. If you still require assistance, please post a new question. We will be happy to jump in and take a look.

Please keep in mind that once this case has been locked and closed, you cannot reply in either channel.

Wishing you the best,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated May 24, 2024 Views 40 Applies to: