Change my linked Microsoft account


I need to change linked Microsoft Account from company mail address to my personal address since I will leave a company which I'm working now.


Once I entered new company, I will request you to link new my office account again.


Please change the linking for me. Thank you.




My MC ID is 1#######




Regards,


Yuki

Answer
Answer

Hi Yuki,

Thank you for providing the requested information through the private message.

I have successfully disassociated your company email address from your MCP profile.

I was able to generate a new access code for you to login to your MCP profile.

1. Please open an Internet Explorer and visit https://mcp.microsoft.com/mcp.

2. Sign in with your Microsoft account (Preferred email) and password that you would like to link with your MCP profile

(Note: If you receive an error "That Microsoft account doesn't exist.”, just choose "Create one!")

3. Enter the Access Code along with the MC ID to have your Microsoft account associated with your MCP record.

Please see login details through the private message.

Once you have completed this process, you will not be required to enter this information again and can login using your Microsoft account and password moving forward.

In order to keep your account active, please access your MCP profile once in 12 months.

If this solves your problem, please indicate “Yes” to the question below so that other learners can benefit. Additionally, please take our short survey to let us know if your support experience has been great or how we can improve.

Please confirm by selecting “Yes” within 2 business days, otherwise the thread will be automatically closed and be locked. Please be aware that after a case is locked, we will not be able to respond, even on private messages. If your concerns were not fully resolved, please post a new question so that we may proceed in assisting you.

Best regards,

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Question Info


Last updated July 8, 2019 Views 54 Applies to: