Change my Microsoft learn account

Hi everybody!


I would like to change my actually professional account to my private account. I can't do it.

Is it possible to change to an Gmail private account ? If son how do I do about it ?


Thanks in advance for your help.




Hello, MAI.

Welcome to Microsoft's Community.

 

Based on your inquiry, we understand that you need to change the account associated with your Learn Profile. We will gladly assist.

In this case, you can add a Personal Microsoft Account to your Learn Profile in order to change the Work Account that you currently use without losing access in the process. (Take into account that your Learn Profile can be associated with only one Personal Microsoft Account and up to five Work or School Accounts). To perform this process, please follow the next steps:

  1. Sign into your Learn Profile.

  2. Select the profile icon in the top, right corner.

  3. Select Settings.

  4. Under Account Management, select Add account.

  5. Sign in using the account provided.

You can remove also accounts by clicking on the button "Remove" on the right side of the screen.

Also, you can read more about account management on your Learn Profile by clicking on the following link:


Please be advised that Microsoft Certification Program handles inquiry related to Microsoft Certification Profiles, certificates and Exams that are being taken from the Learning Site and is different from MS Learn who handles courses, modules and labs for an exam.

If you have another question or require assistance regarding Certifications or Certification Profile, do not hesitate to let us know. If we do not receive a response, the case will be closed and locked after one business day.

Kind regards,

Franklin Torres
Microsoft Community Support
Support Hours: Monday to Friday 7:30-17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello, MAI.

We hope everything is going well for you.

Unfortunately, we did not get an answer from you within the expected time frame. Hence, we will proceed to close and lock this case. Please note that once this thread has been closed and locked, you cannot reply over this channel.

If you need further assistance regarding your Microsoft’s Certification Profile, you can easily reach out to us by posting a New Question.

Wish you the best,

Franklin Torres
Microsoft Community Support
Support Hours: Monday to Friday 7:30-17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

1 person found this reply helpful

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Sorry this didn't help.

Great! Thanks for your feedback.

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Last updated February 22, 2024 Views 67 Applies to: