Change my name for exam through Pearson VUE

Hello Clemens,

Thank you for contacting the Microsoft Community.

I understand the importance of registering for an exam with the name that follows the requirement from Pearson VUE as this will ensure that you will be able to take the exam, allow me to assist you with the best options to move forward.

I can definitely help you with processing to change the name on your profile so that you can proceed with taking your exam. Please fill out the Microsoft Certification Profile Name Change Request form and verify your identity by providing three (3) pieces of personal information that match what's on your Microsoft Certification Profile. Once this information is verified, your name will be updated in 24-48 business hours.

After completing the form, please send the Support Request Number through the private message I initiated to make sure that your case will be prioritized.

To know more about the process for Legal Name Change requests, you may refer to this sticky post.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Kind regards,

Hi Clemens,

Thank you for providing the requested information through the private message.

Please be advised that your request has already been forwarded to the correct department, meanwhile, kindly check your Microsoft learn profile periodically to see updates regarding your account.

Moreover, rest assured that I will keep monitoring your case until your request is resolved.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through private message. Thank you.

Best regards,

Hello Clemens,

I can see that our support team have reached out to you to resolve your case and that Pearson VUE perfectly accepts the spelling of your last name.

In any case that you have more questions or concerns regarding the Identification and name policy of Pearson VUE, kindly contact the Pearson VUE support team:

Pearson VUE: Customer service :: Microsoft :: Pearson VUE

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through private message. If the resolution provided did not resolve the issue, please post a new question.

Best regards,

Hi Clemens,

I hope all is well with you.

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Warm regards,