Change of name

The first name I registered is the opposite of the second name.

Can I change it?

Right
first name:Fenglin second name:**Removed**

I have passed the exam. The name of the certificate is also incorrect.

Can you send me another certificate with the correct name?

***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy.***

|

Hi Tan,

 

Updating the legal name on your certification profile will also update all the names on your certificates and transcript.

 

To help you in updating your legal name, please fill out the Microsoft Certification Profile Name Change Request form and verify your identity by providing three (3) pieces of personal information that match what's on your Microsoft Certification Profile.

 

Once this information is verified, your name will be updated in 24-48 business hours. 

 

After completing the form, please send the Support Request Number through the private message I initiated to make sure that your case will be prioritized. (please see image below):

To know more about the new process for Legal Name Change requests, you may refer to this sticky post.

 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

 

 

Regards,

Michael_T2
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Tan,

 

I have confirmed that changes were applied to your profile as requested. It usually takes 24-48 hours for the testing centers to recognize the changes.

 

Changes on the name has been sent to the private message for your reference.

 

You may verify the changes in your Microsoft Certification Dashboard by signing in using your Microsoft account and password.

 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

 

 

Regards,

Michael_T2
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 13, 2021 Views 26 Applies to: