cloud.wowza.com - AZ-900

Hi Jes, 

Thank you for contacting the Microsoft Community.  

I understand that you have encountered technical issues while running system tests for your AZ-900 exam. I apologize for the inconvenience but let me be of help by pointing you to the correct Support Team who is specialized in your concern. 

Please be informed that we have received an update from our Support team, Pearson VUE confirmed that there was an issue encountered for the OnVue app.  In order to address this, you will need to file an incident report at your exam delivery provider that includes the details of what you have experienced in order for them to take action. 

They can also provide you with assistance with rescheduling as they have the ability to check for the available appointment date/slot. 

You may create a ticket at https://home.pearsonvue.com/microsoft/contact    

One of their support team members will contact you and kindly expect a little delay in their response due to Covid-19 pandemic. It may take longer than usual (3-5 business days) 

Furthermore, the team you have reached is the Microsoft Certification Exams team that handles concerns about Microsoft events/discounts, and Learning Profile benefits and access 

Thank you for your understanding.  

If this solves your problem, please indicate “Yes” to the question. If your inquiry was not fully resolved, please post a new question so we may continue in assisting you. This case will now be closed and locked. 

Best regards,